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Utah Code Title 62A. Utah Human Services Code § 62A-17-104. Utah 211 created--Responsibilities

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(1) The designated 211 service provider described in Section 62A-17-102 shall be known as Utah 211.

(2) Utah 211 shall, as appropriations allow:

(a) by 2014:

(i) provide the services described in this Subsection (2) 24 hours a day, seven days a week;

(ii) abide by the key standards for 211 programs, as specified in the Standards for Professional Information and Referral Requirements for Alliance of Information Systems Accreditation and Operating 211 systems;  and

(iii) be a point of entry for disaster-related information and referral;

(b) track types of calls received and referrals made;

(c) develop, coordinate, and implement a statewide information and referral system that integrates existing community-based structures with state and local agencies;

(d) provide information relating to:

(i) health and human services;  and

(ii) volunteer opportunities;

(e) create an online, searchable database to provide information to the public about the health and human services provided by public or private entities throughout the state, and ensure that:

(i) the material on the searchable database is indexed:

(A) geographically to inform an individual about the health and human services provided in the area where the individual lives;  and

(B) by type of service provided;  and

(ii) the searchable database contains links to the Internet sites of any local provider of health and human services, if possible, and include:

(A) the name, address, and phone number of organizations providing health and human services in a county;  and

(B) a description of the type of services provided;

(f) be responsible, in collaboration with state agencies, for raising community awareness about available health and human services;  and

(g) host meetings on a quarterly basis until calendar year 2014, and on a biannual basis beginning in 2014, to seek input and guidance from state agencies, local governments, community-based organizations, not-for-profit organizations, and faith-based organizations.

Cite this article: - Utah Code Title 62A. Utah Human Services Code § 62A-17-104. Utah 211 created--Responsibilities - last updated May 05, 2022 |

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