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§ 13-404.2. Prepaid calling service standards. The Commission, by rule, may establish and implement minimum service quality standards for prepaid calling service. The rules may include, but are not limited to, requiring access to a live customer service attendant through the customer service number, reporting requirements, fines, penalties, customer credits, remedies, and other enforcement mechanisms to ensure compliance with the service quality standards.
Cite this article: FindLaw.com - Illinois Statutes Chapter 220. Utilities § 5/13-404.2. Prepaid calling service standards - last updated January 01, 2019 | https://codes.findlaw.com/il/chapter-220-utilities/il-st-sect-220-5-13-404-2.html
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