California Code, Insurance Code - INS § 395

After a covered loss, an insurer shall provide, free of charge, a complete copy of the insured's current insurance policy or certificate within 30 calendar days of receipt of a request from the insured.  The period for providing the insurance policy or certificate may be extended by the commissioner.  An insured who does not experience a covered loss shall, upon request, be entitled to one free copy of his or her current insurance policy or certificate annually.  The insurance policy or certificate provided to the insured shall include, where applicable, the policy declarations page.  This section shall not apply to commercial policies issued pursuant to Sections 675.5 and 676.6 , and policies of workers' compensation insurance, as defined in Section 109 .


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