California Code, Health and Safety Code - HSC § 127410

(a) Each hospital shall provide patients with a written notice that shall contain information about availability of the hospital's discount payment and charity care policies, including information about eligibility, as well as contact information for a hospital employee or office from which the person may obtain further information about these policies.  This written notice shall be provided in addition to the estimate provided pursuant to Section 1339.585 .  The notice shall also be provided to patients who receive emergency or outpatient care and who may be billed for that care, but who were not admitted.  The notice shall be provided in English, and in languages other than English.  The languages to be provided shall be determined in a manner similar to that required pursuant to Section 12693.30 of the Insurance Code .  Written correspondence to the patient required by this article shall also be in the language spoken by the patient, consistent with Section 12693.30 of the Insurance Code and applicable state and federal law.

(b) Notice of the hospital's policy for financially qualified and self-pay patients shall be clearly and conspicuously posted in locations that are visible to the public, including, but not limited to, all of the following:

(1) Emergency department, if any.

(2) Billing office.

(3) Admissions office.

(4) Other outpatient settings.


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