Alaska Statutes Title 45. Trade and Commerce § 45.45.630. Procedures for returns and refunds

(a) To receive a comparable new assistive technology device or mobility aid or a refund under AS 45.45.620(1), a consumer shall offer to transfer possession of the assistive technology device or mobility aid having the nonconformity to its manufacturer.  No later than 30 days after that offer, the manufacturer shall provide the consumer with the comparable new assistive technology device or mobility aid or with a refund.  When the manufacturer provides the new assistive technology device or mobility aid or refund, the consumer shall return the assistive technology device or mobility aid having the nonconformity to the manufacturer, along with any endorsements necessary to transfer real possession to the manufacturer.

(b) To receive a refund under AS 45.45.620(2), a consumer shall offer to return the assistive technology device or mobility aid having the nonconformity to its manufacturer.  No later than 30 days after that offer, the manufacturer shall provide the refund to the consumer.  When the manufacturer provides the refund, the consumer shall return to the manufacturer the assistive technology device or mobility aid having the nonconformity.

(c) To receive a refund under AS 45.45.620(2), a lessor shall offer to transfer possession of the assistive technology device or mobility aid having the nonconformity to its manufacturer.  No later than 30 days after that offer, the manufacturer shall provide the refund to the lessor.  When the manufacturer provides the refund, the lessor shall provide to the manufacturer any endorsements necessary to transfer legal possession to the manufacturer.